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At Kayu Concept, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit our website or interact with us. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
Personal Information: We may collect personal information from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, billing and shipping addresses, and payment information. We collect this information when you place an order, create an account, or contact us for inquiries or support.
2. Use of Information
2.1 Personal Information: We use the personal information we collect to process your orders, fulfil your requests, and provide you with the best possible customer experience. This includes:
- Processing and delivering your orders
- Communicating with you about your orders, inquiries, and promotions
- Providing customer support and resolving any issues or complaints
- Sending you marketing communications if you have opted-in to receive them
- Customizing your experience on our website
2.2 Non-Personal Information: We may use non-personal information, such as IP addresses and browsing behavior, to analyze trends, administer our website, improve our services, and gather demographic information for internal purposes. This information helps us understand how visitors use our website and allows us to enhance user experience and optimise our marketing efforts.
3. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. We use encryption technology, firewalls, and secure socket layer (SSL) protocols to safeguard your data during transmission. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Your Rights and Choices
4.1 Access and Correction: You have the right to access and update your personal information. If you would like to review, correct, or delete any personal information we hold about you, please contact us using the information provided below.
4.2 Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in the emails we send you or by contacting us. Please note that even if you opt-out of marketing communications, we may still
Jl. Mertanadi No.39 Seminyak
– Bali, Indonesia
– Bali, Indonesia